Full Stack Support Engineer

Location: (Multiple states)

Type: Full Time

Min. Experience: Experienced

Boundless is looking for a full stack support engineer to troubleshoot, test, debug and generally assist our enterprise customers with their production environments. 

About Us

Boundless is a high-growth software company that gives customers powerful Spatial IT software to free enterprises from proprietary alternatives. Founded as not-for-profit in 2002, Boundless develops and supports open-source software for managing spatial data and building maps and applications. Following impressive global adoption of OpenGeo Suite, the company received venture capital financing from Vanedge Capital and In-Q-Tel and was spun out as an independent corporation in April 2013. The geospatial industry has +$270B in annual revenue and Boundless is aggressively launching new products and solutions to disrupt incumbent proprietary players. The expert developers at Boundless enjoy a fun and flexible work environment and exceptional benefits while building Spatial IT solutions for some of the largest corporations and government organizations. Our customers already include major energy, telecommunications, utilities, civilian / military agencies, and other large enterprises worldwide.

About You

You've been up and down the application stack and have a solid understanding of a few different types of databases, application servers, programming languages and clients. You know your way around a few different operating systems and know networking and security because you've had to deal with them, not because you took a course.  Java or Python is your go-to language and you've got web app development experience at least one. You love to hack around and figure out how things work, what could work better and why.  Ideally you know some GIS concepts and data formats.

About the Job

In this role you’ll be providing 2nd tier support to our customers for questions that can't be googled or solved by "turning it off and back on again".  You'll interact with customers to debug issues, replicating their environments as required, and providing solutions or filing big reports with product teams as needed.  Additionally you will need to provide occasional off hour support coverage.

Qualifications:

  • Significant experience with multiple programming languages as well as web frameworks such as Django, SpringMVC or others (Java/Python preferred)
  • Understand of web services, including security and performance aspects
  • Experience with PostGIS, Oracle spatial or other spatially enabled RDBMS, schemaless database experience is good too
  • Good knowledge of various Unix based OSs, networking, security and performance tuning
  • Ability to quickly setup various environments using AWS, Docker, local VMs or other tools, bonus points for using something like Chef or Ansible
  • Familiar with agile processes and comfortable working in an internationally distributed, remote team
  • Excellent verbal and written communication skills in English, but the more languages the better

 

The ideal candidate also offers:

  • Experience with GIS formats and workflows
  • Experience using GeoServer, PostGIS, OpenLayers, GeoNode, GeoGig and other open source GIS software

Boundless Offers

We invest in the best people and treat them right. We offer competitive salaries and great benefits (all the basics, plus three weeks of vacation and lots of snacks). Most importantly, we offer a challenge: to build software that will help change the status quo.

Boundless is a small but growing organization focused on bringing the best enterprise open source geospatial software to organizations and governments around the world. Our team is distributed from Austria to Argentina, with higher concentrations in St. Louis, New Orleans, Washington DC and Victoria, BC.

How to Apply

Send us your resume and cover letter, and make sure to let us know why you're interested in Boundless!

 

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